Sales Systems
Your customer gets an answer and places an order without waiting for a sales rep.
Sound familiar?
- Our managers can’t keep up with inquiries.
- We miss calls.
- Leads get lost.
What you receive
- An AI sales assistant in the agreed channels: website, messaging apps, phone.
- Your catalog, prices and stock connected.
- A path from the first question to a CRM record and a notification for the manager.
- Draft orders or quotes in the agreed format.
- Win-back scenarios: repeat purchases and abandoned inquiries.
- A machine-readable catalog for AI buyers.
- A report on inquiries. Instructions for managers, a system diagram and access.
System on the shared core
DataCatalog, prices, stock
AgentsAI sales assistant; Voice channel for calls
ConnectionsCRM, messaging apps, telephony; Catalog for AI buyers (MCP)
ControlAI disclosure; Handoff to a person; Conversation review
InterfacesWebsite, messaging apps, phone
First stage
One channel (website or phone), the catalog or knowledge base up to the agreed size, and one path from a question to a CRM record and a manager notification. Other channels are added in later stages on the same core.
Ongoing support
Catalog and knowledge base updates, conversation reviews, better answers, new scenarios.
Experience
For NF ELIT, I created and implemented a website AI assistant that answers questions about materials, manufacturer documents and services, then guides visitors to the team’s contact form.