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NF ELIT · Sales Systems

NF ELIT website assistant

I created and implemented the website AI assistant. It advises visitors on materials, manufacturer documents and services and guides visitors to the team’s contact form.

Architecture diagram: documented company information feeds the website assistant; the visitor follows a contact link and submits the inquiry to the team.
System diagram

The task

Give NF ELIT website visitors a useful answer about wood materials, manufacturer documents and company services, with a clear way to contact the team when current terms need confirmation.

What was built

  • A website chat connected to the company’s documented product families and services.
  • Answers grounded in the available material, with links to relevant public pages.
  • Contact guidance when the question needs a current price, stock confirmation or a person’s decision. The visitor submits the form or contacts the team directly.

How it was checked

  • Offline checks cover documented product information, unknown specifications and the path to the company’s contacts.
  • Widget checks cover failed responses, timeouts, retry behavior, keyboard focus and conversation history.

The result

NF ELIT has an implemented website assistant for explaining its materials and services. When a request needs the team, the visitor follows the contact link and submits it directly.

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